Conference Partner Spotlight RezOvation®

RezOvation® is part of the HomeAway® family, and is the industry leader in property management systems and online reservations for small hotels, inns, and the B&B market. Over 7,500 properties actively use RezOvation and Webervations® software. A sister company to BedandBreakfast.com, RezOvation's suite of products is ideal for bed and breakfasts, inns, boutique hotels, lodges, motels, and many other types of businesses.

For a low, flat monthly fee, our top selling software helps you streamline your operations and is fully PCI certified on the latest PA-DSS standard. Integrated credit card processing seamlessly accepts credit cards for phone and website reservations, and check-ins. Use the mobile responsive RezOvation Booking Engine for quick and easy real-time reservations for potential guests and provide connectivity to the worldwide Global Distribution System (GDS) and Onward Distribution System (ODS). Easily market to additional guests worldwide through RezOvation’s Booking Engine and BedandBreakfast.com Online Reservations.

Our prices include setup, training, technical support, data backups, marketing tools, automated emails, special occasion emails, ability to sell gift certificates, promo codes, and much more! Take advantage of our mobile app and iPhone app for Innkeepers to use, and a Facebook app for guests to book directly from your Facebook page.

Innkeepers need the ability to market their own brand as the industry grows and that means getting their name in front of every potential traveler. Having tools that automatically send company branded and customized communications not only saves time for Innkeepers, but also provides the opportunity for guests to remember them.

Innkeepers also need to meet traveler expectations by providing a mobile booking experience that is easy for the guest to use and easy for the Innkeeper to configure.

Mobile usage continues to rise and therefore creating solutions for travelers and customers is top of mind for RezOvation.

The ability to provide exceptional tools and service to those who provide a unique experience to travelers

Web app for Innkeepers to manage their Inn while on the go. With no app to download, Innkeepers can use their mobile device to access RezOvation Web to create reservations, take payments, view arrivals, view occupancy information, view customized guest notes and more!

Contact: Sales at RezOvation Software 877 239.1398 www.rezovation.com

Conference Partner Spotlight Inn Consulting Partners

While Inn Consulting Partners has gone through several name iterations in its 35 years of serving the Innkeeping community, a constant theme has been its efforts to provide quality, ethical service to all.  A primary function of Inn partners is to bring together buyers and sellers in successful transfers.

Another constant has been the roles of longtime partners, Bill Oates, and his spouse, Heide Bredfeldt.  Bill is the numbers guy, while Heide, a trained psychologist, focuses on the personal side of Innkeeping.  Tim Piper has joined us after 11 years as a partner of a Select Registry Bed and Breakfast in Vermont and a lifetime of hospitality management.  He is the current president of the Vermont Inn and Bed and Breakfast Association (VIBBA).   

Inn Partners has consulted in the sale of over 300 Bed and Breakfasts and Inns in the United States (and two in Europe!).  Their ultimate goal is to facilitate successful transfers for both buyers and sellers.  Believing knowledge is critical, Inn Partners offers regular seminars for aspiring Innkeepers.  Whether you are looking to purchase an Inn or are thinking of selling your Inn, Inn Partners has the experience and the tools to make the transition a success.

They believe the biggest challenges are created by the division in the industry.  Education is critical for prospective Innkeepers and current Innkeepers and staying ahead of the curve is necessary to maintain quality in service, attention to details and to anticipate guests' needs.  They are longtime members of PAII and are proud of this association, as the organization has proven itself to be more vital than ever as a source of education and inspiration in the hospitality industry. 

Some significant trends are the rise of millennial consumers and the need this creates for Innkeepers to engage with social media and staying up-to-date with the desires of this segment of travelers.  (Marketing is key!)  Another is the obvious effect that the sharing economy, specifically Airbnb, has had and will continue to have on the segment of the hospitality industry.  Come find them to discuss these trends and others!

Our favorite thing about the B&B industry is the people.  We always look forward to visiting with longstanding friends and making new ones.

Over the last year, Inn Partners has refined its buyer consulting program, recognizing the importance of education and guidance in the transfer process.  They continue to consult with many fine Inns throughout the country and offer consulting on every level, from marketing and operational consulting to our transfer consulting program.  For prospective buyers, their Seminar for Future Innkeepers is the perfect entree into the world of Innkeeping.   

http://www.innpartners.com   

Conference Partner Spotlight Gilchrist & Soames

Gilchrist & Soames is committed to delivering a premium hospitality experience through a comprehensive range of bathroom amenity solutions.   Their specialty brands, distinctively creative products, and signature service are best in class, making us a favorite in the hospitality industry for over thirty years.

They believe that technology is one of the biggest challenges right now.  It is a double-edged sword.  If you know how to use it, tech can really be a great tool that you can leverage to your advantage.  However, if one doesn’t stay on top of it, it is easy to be run-over by it or left in the dust.

The biggest trend right now for bathroom amenities is dispensers.  This is a great way to reduce cost and waste, but still be able to provide luxury products with the items you want.

Their favorite thing about the B&B industry is The Innkeepers! It’s always the innkeepers.  Not only is the hospitality industry the best because, by nature, it’s hospitable, They love learning about all of the different properties and how they got started.  Each innkeeper infuses their personality into their property, and usually has some great stories to tell!

They are launching three new collections this November (2015).  Those three collections are: Royal, Stem and Guild+Pepper.

Their website is: http://hoteliers.gilchristsoames.com/en/